I felt so taken care of during our search for a new home in Hong Kong. It was a very stressful move for me, and Heike became a trusted and supportive friend in the process. I felt her warmth and her strength, leaving me feeling confident she had our best interests in mind. She received all of my feedback and suggestions with such grace, and had our backs through the entire process - from looking at properties to signing the contract and more. "Thank you" barely comes close to expressing my heartfelt appreciation for her genuine care, time and energy, but truly THANK YOU. I’m so grateful I found Heike, and will gladly refer her to everyone I know!
4.7 / 5.0
W. O' Brien and C. Tuthill
Kim was absolutely incredible to work with, and (for me at least) sets a new benchmark in what I should expect from an agent in the future (which will no doubt be Okay and/or Kim!). She worked well beyond the scope of what I could have expected of an agent, despite the fact that my budget was relatively small, and overall she achieved a final deal that worked very well for me. On top of this she is personable, easy going and a pleasure to chat to and work with. You are lucky to have such an individual in your organization that represents your brand.
4.5 / 5.0
Mr. Simon THORSY
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.