Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Gertie was extremely patient with me. She has been working with me trying to find a suitable place for 6+ months. Despite my challenging criteria, she found always new options for me and was flexible with meeting times due to my changing work schedule. She helped me overcome my indecisiveness and finally I found a new home! She was a pleasure to work with! If I should be looking for a place again, I would for sure request her.