Professional, fast, has a good grasp of what customer is looking for. Easy to work with and not pushy.
4.9 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
I'm very satisfied with the services provided by Dorothy and the OKAY.com team. I would recommend my friends and colleagues to approach OKAY.com if they were looking for properties.
In particular, the website was very user friendly. Dorothy was knowledgeable, efficient and understood my requirements immediately. It's important that I can trust the agent to negotiate the best contract for me.