Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
The recent property search in Stanley was the 3rd one that I have asked Max to help out on. She is always quick to understand requirements and ensures that time is not wasted by finding relevant apartments. She’s great to interact with on email, phone & WA fitting in between busy schedules and making it as easy a process as possible. She’s very knowledgeable of the areas, quick to recommend types of apartments to suit the family. Always energetic and positive, she’s a pleasure to spend time with which is an added bonus! I couldn’t recommend her more highly.
4.5 / 5.0
Alan is honest, has a good disposition and a willingness to be helpful.