Liza was a pleasure to work with in helping us to find a tenant for our apartment in Hong Kong. She is professional, responsive, attentive to details, and knowledgeable of the Hong Kong property market. Liza is also warm, easy to work with and shows a high level of enthusiasm towards her work. Thank you Liza for all your help in finding us a good tenant for our apartment. We look forward to working with you again in the future and will definitely recommend your services to our friends.
4.8 / 5.0
Flo exceeded all our expectations in our property search in Hong Kong. We previously worked with other agents and attended numerous viewings with nothing to show for it other than stress and frustration. Flo truly listened and was able to quickly adjust our searches so each property was relevant and met our needs. On only our second day viewing we had found the perfect property in a building no other agent had even shown us. She guided us expertly through the entire offer and signing process and made us feel extremely comfortable, which is so important when moving into a new country. It made us feel that we had a trusted advisor and advocate on our side. And the best part is even after signing, Flo did not disappear and helped us with everything from setting up utilities to finding handymen. She is an amazing agent and I recommend her to all my business colleagues and friends who are looking for property in HK as I know they will have a great experience just like my family.
4.6 / 5.0
APAC Head of Liquidity Product
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.