Ludivine was an excellent listener to us and this is a very good quality as an agent.
She respected our wishes (location, type of flats etc...) and monthly budget. It was very important as we did not want to waste time visiting flats which were not in our range of expectations. We are a couple who is quite busy and appreciate efficiency. She is also very proactive in responding to our questions and helped us to have a smooth installation into our new Hong Kong Home. We highly recommend Ludivine.
4.7 / 5.0
Mrs. Nourack PHETSOMPHOU
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
She made the whole move very easy and stress free. Especially dealing with the Landlord, negotiating some extras for me and the transfer of utilities.