58-60 Peel Street / 16A Elgin Street 卑利街58-60號 / 伊利近街16A號

From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.

Flo exceeded all our expectations in our property search in Hong Kong. We previously worked with other agents and attended numerous viewings with nothing to show for it other than stress and frustration. Flo truly listened and was able to quickly adjust our searches so each property was relevant and met our needs. On only our second day viewing we had found the perfect property in a building no other agent had even shown us. She guided us expertly through the entire offer and signing process and made us feel extremely comfortable, which is so important when moving into a new country. It made us feel that we had a trusted advisor and advocate on our side. And the best part is even after signing, Flo did not disappear and helped us with everything from setting up utilities to finding handymen. She is an amazing agent and I recommend her to all my business colleagues and friends who are looking for property in HK as I know they will have a great experience just like my family.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.