Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
李詠新
My family and I were frustrated as we had viewed numerous properties with other agents and had almost given up on buying a flat on Hong Kong Island, until we met Vincent. From the day we got in touch with him, to the day we signed the purchase agreement, everything was completed within one week! He listened to our budget and requirements carefully, and only suggested properties that were in our best interest.
Vincent handled every aspect of the transaction skillfully. He answered all our real estate questions promptly with his comprehensive knowledge in the area.
Vincent, thank you for making this transaction as stress-free as possible. If someone I know needs a property agent, I will be sure to give them your name.
4.9 / 5.0
Jacky Wong
Yohanita Tajuddin (Sayaka)
Ms. Sayaka showed me some flats on Conduit Road, Old Peak Road and Sai Ying Pun area. She was always attentive to me and understood my preference. Her replies regarding my questions/ requests were fast. I would say she is the one who understands client’s needs and timing. Thank you so much for your professional service and we will definitely rely on her when we need a new flat in future.