City One Shatin - Site 1 - Block 11 沙田第一城1期 - 11座

Stephanie from OKAY.com was a pleasure to work with. She promptly understood our requirements and ensured that we found a suitable home in no time at all. What made the service provided by Stephanie so special was not only finding our home, but what she did for us after. She went out of her way to assist, opening the home whenever I needed for measurements, or curtain suppliers—nothing was ever too much. Stephanie even assisted in organising some furniture items for us, knowing that our personal effects would be in transit for an extended period. I highly recommend the service provided by Stephanie from OKAY.com.

Cindy was the first agent to respond to me after I had made several enquiries via a few property websites. Within a few hours, she had put together a good list of properties for me to view in the Hong Kong Gold Coast area. I chose the flat that I liked, and Cindy proceeded to make all the necessary arrangements with the landlord. Cindy was great and ensured that I was able to move as quickly as possible, and also managed to get me a small discount. As my accommodation is paid by my company, I then had Cindy deal directly with my company's HR manager, who was also very impressed with Cindy’s professionalism and has since used Cindy to secure various homes for our newly arrived expat staff. I’m very happy that I had the pleasure of dealing with Cindy!

Professionalism. She listened and understood our needs. She provided us with numerous options. She showed she cared. She knows all the areas we wanted to see. She made appointments promptly. She communicated promptly and effectively. She represented our interests. She made referrals to support us. And after we moved in she still connects with us to continue the relationship. I will only recommend Okay.com and of course will always recommend Janis.