The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Graham MacLean
Retired property professional
Kim Bongiorno
We want to pass our gratitude to Kim for her wonderful assistance in securing a rental property for my family. We are appreciative of the extra effort she made in understanding our needs answering hundreds of questions we had and generally pointing us in the right direction on a suitable area to live.
The other aspect that we valued was her ability to manage our expectations and provide transparency around the tenancy process. It meant that we didn’t have any surprises to deal with along the way.
We will be sure to recommend her to any friends/colleagues that may relocate to Hong Kong and will also reach out to my HR team to recommend her services for internal transfers to Hong Kong.
4.8 / 5.0
Jarrod & Mari Bakker
Nina Schulte-Mattler
Thank you to Nina and OKAY.com for the excellent service that you provided myself and my wife in securing our rental property. Your service went above and beyond starting with spending the day with my wife Tara and then myself as we flew in and out of HK looking for properties. Your knowledge of the area, openness and transparency about what the "reasonable" rental price of the individual properties should be and the convenience of your golf cart made the experience of apartment hunting an unexpected pleasure. We will definitely recommend Nina and OKAY.com to our friends.