Very professional and did everything to meet her clients demands but was honest where she need to be
4.5 / 5.0
Mr. Amar SHAH
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
We were really struggling on looking for ideal home until met Shirley. She’s always very responsive and clearly understood our requirements. Everything went quite smoothly and super efficient with Shirley’s help! We even found multiple places we really like! After signing the contract, she still helped us on detail arrangements with landlord and also utility stuff. Really appreciate that we have such a responsible, detail-oriented, and good taste agent like Shirley to lead us to this happy ending.