Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Teresa put a great deal of study into our preferences and selected viewings that were very good matches to our needs, eliminating others that would have been a waste of time for our busy lives. Also, Teresa was very open minded to follow up specific properties that we shared with her and we trusted the feedback that she gave on them. Overall, pleasant and professional, I highly recommend Teresa.
4.6 / 5.0
We were looking for a place that would be in Central, but also with good light, good plan, and not too expensive. Shirley understood perfectly, and found us the exact match - and also did a great negotiation job with the landlord to secure it exactly as per our timing. She did also a fantastic job to assist us with all the utilities transferred from our old place (gas, electricity & etc), and was always available and super efficient when some questions or issues came during the move and even after. She is a positive and efficient person that I can highly recommend.