I was starting to get frustrated while working with several different agencies that did not seem to understand my concerns, until I met Jody. She actually managed to convince me to take a unit in a building I had already viewed with a different agency and said no to. The reason was her attention to detail and her thoughtful explanations as to why she still thought it was a good choice for me. She listened carefully and empathetically to all my needs and preferences. She also managed to execute the entire process from viewing to handover with efficiency. I am extremely pleased with my new home and feel lucky that Jody was able to help me. She is thorough, goes above and beyond, and is extremely professional. I would absolutely recommend okay.com and Jody due to my very positive experience! Thank you very much!
4.6 / 5.0
Ms. Yuhyun LEE
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Dorothy and OKAY.com exceeded my expectations in my search for a new flat. The whole process was very organized and quick. (We negotiated the price and signed the lease agreement on the same day as viewing the flat.) Dorothy was very professional and responsive and was not afraid to bargain down the price on my behalf. Dorothy also prepared a handover report and helped transfer the utilities to my name as part of her services. I will recommend her to all my friends.