With her extensive local knowledge of the CWB and clear understanding of client needs we knew we were in good hands from day one. It was clear Alexis understood our brief and as we worked together with her on our search she provided excellent advice on the local area. She managed our expectations perfectly with respect to the house we could expect to find based on our family size, budget and priorities in terms of facilities and proximity to transport and amenities. We could not have been happier with the service provided nor the house we now call home and wouldn’t hesitate to work with Alexis and OKAY.com again.
4.8 / 5.0
My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
Cindy really went out of her way to make sure we got the accommodation we wanted. She certainly went way beyond the call of duty on so many fronts and was exceptionally helpful, thoughtful and professional. She has been an absolute star!!