Honestly can't recommend Jane highly enough. Our house was on the market through a difficult economic time and Jane was incredibly patient in helping us negotiate the uncertainty around how to price in a difficult market. We achieved a sale which we are very happy with. The whole process was smooth and efficient and I found Jane's positive energy combined with good old fashioned common sense to be invaluable when moving on from a home of over 20 years. Following the sale Jane subsequently found us a rental property which fits perfectly with what we wanted at this stage of our lives. Sales and rental, in both regards very happy customers.
4.5 / 5.0
Dr. David OWENS
Ellen Davies
Working with Elle was an outstanding experience. She came well prepared with great options and extensive knowledge, anticipated our concerns, addressed, and suggested alternative solutions and made us feel very well looked after throughout our search. She ensured the process ran smoothly from our initial requests to securing our new home, helping us seamlessly complete all the formalities along the way, remaining accessible and helpful with every aspect of moving into our new home.
5 / 5.0
Mrs. Yana STERN
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.