Daniel turned up punctually and showed us two apartments that he had shortlisted for us, both of which ticked most of our boxes. While we were walking from one building to another, we bumped into some of his previous clients, and the interaction between them demonstrated how well he gets to know his clients and the rapport he develops with them. Daniel is extremely hands on and pays great attention to detail for the duration of your move (not just before you pay his agency fee!). He is extremely responsive (he even volunteered to help us address certain issues over the Chinese New Year holidays), and his enthusiasm made the process much more enjoyable than it otherwise might have been. My wife and I are very selective when it comes to choosing service providers, but we would enthusiastically recommend Daniel (as we have done already to a number of our friends). Daniel's service was up there with the best we've experienced in any field in the 3 1/2 years since we moved to Hong Kong.
4.7 / 5.0
Liza was a pleasure to work with in helping us to find a tenant for our apartment in Hong Kong. She is professional, responsive, attentive to details, and knowledgeable of the Hong Kong property market. Liza is also warm, easy to work with and shows a high level of enthusiasm towards her work. Thank you Liza for all your help in finding us a good tenant for our apartment. We look forward to working with you again in the future and will definitely recommend your services to our friends.
4.8 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.