Casa Bella-3 銀海山莊-3

Shirley is hands-down the best agent we have ever worked with, and I don’t say that lightly. She has exceptional dedication to her craft, and works long hours to ensure her client’s questions are answered – she truly goes above and beyond. Without hesitation, Shirley has always made us feel like a top priority. She is incredibly responsive to all matters ranging from house-hunting to helping us communicate with the Landlord on various issues post-move in. Overall, she has swiftly responded to all our queries and concerns, and is a real joy to work with. I highly recommend Shirley. I’ve already referenced her to my friends, and am happy to refer her to anyone who is looking for a new home. She has an incredible work ethic, goes above and beyond for her clients, and is someone you can trust.

Ruby has helped us find several apartments since we first arrived [in] Hong Kong in 2006. She understands perfectly our needs and always shows us plenty of different locations so we can compare the value we can get for our money. Our last apartment she got us in Bowen Road really ticks all the boxes in terms of our wishes. If we would need to move again, we will definitely use Ruby again as she understands the market and knows what is available.

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!