Classical Gardens-8 新峰花園-8

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

I think it’s really important your agents listen to what their clients want and need from a rental property. Having an agent that really understands this saves so much time and is sometimes difficult to find in Hong Kong.

Kiara was a pleasure to work with, very professional and highly responsive and I would recommend her to other people (in fact I have recommender her recently to a friend). Even whilst I was outside HK, Kiara was proactive and helped identify suitable properties through video calls and communicated well with the landlord when agreeing the rental terms. The whole process was very smooth for an international move and am grateful for Kiara’s hard work and help. I would definitely work with Kiara again in the future.