Comfort Gardens-B 康福園-B

Elma was INCREDIBLE. She very quickly learnt exactly what we wanted and only took us to view flats that aligned instead of trying to sell us something not quite right. She observed our reactions to flats and used these in her searches. When we did find a flat she very thoroughly checked it and negotiated extensively with the landlord. We are so grateful!

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

I think it’s really important your agents listen to what their clients want and need from a rental property. Having an agent that really understands this saves so much time and is sometimes difficult to find in Hong Kong.