Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Shirley is incredibly hard working and responds to messages promptly and seemingly around the clock - as I live in London. Once I gave her my criteria, she immediately sent over several listings that were suitable. When I told her I was interested in the Cullinan West apartments, she went there and took dozens of high-quality photographs and sent them to me the next day. I met Shirley in person on a trip to HK in January. She was friendly, professional and had a good sense of humour as well. Each flat she showed me was perfect but unfortunately I am not able to move to Hk until July. I am confident Shirely will be able to find the perfect home for me and my family when the time comes.
4.6 / 5.0
On finding a great apartment Daphne went the extra mile in working with the landlord to secure a fantastic mutually beneficial agreement and we felt she had our interests at heart when negotiating terms. Daphne was great at getting things done and turned around the necessary contracts, stamp duty, building utilities etc. in a very quick time.