City One Shatin - Site 7-36 沙田第一城7期-36

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

I am a recent expat [that] relocated to HK from Spain. I contacted OKAY.com to show properties around Happy Valley. My time was also limited as I needed to find a property in a very short period of time. Jayde Pamuk organised a few properties for me to see, her personality made the experience a relaxing and easy one. During this process Jayde also [familiarized me] with the area. I did not only find a property on the same day but [she] also managed to arrange a good deal for me. The follow up process since my move has been consistent and Jayde has made it easy for me to feel like at home in a very short period. I will definitely recommend Jayde to any friends or anyone interested in finding a property! Thank you always for your consistent support.

Nina's excellent service and high attention to detail were critical in helping us find our new home in Discovery Bay. She was always very pro-active in contacting us and employing her knowledge and tools - all of which reassured us immensely and confirmed that our best interests were of paramount importance to her. We have no hesitation in recommending Nina for a truly comprehensive and professional service from start to finish - an unfortunately rare commodity these days.