Telford Gardens-I 德福花園-I

Rosie McCann, is the most professional Real Estate agent that we have been fortunate to work with over the past 22 years in Hong Kong. She was extremely professional, responsive, hard working and transparent throughout the entire process searching for our rental property. Whilst our brief changed during the search she was agile and worked tirelessly to find us the perfect property. During the negotiation stage the communication was frequent and prompt we always felt she was getting us the best deal possible. The documentation and tenancy agreement execution stages were thorough and seamless. The property handover was handled with utmost competence and it was clear her repour with the landlord/property manager made it effortless. Worthy to note that we were pleasantly surprised at the value add services from the Okay team to coordinate our utilities setup in the new property. We would highly recommend Rosie to anyone and without doubt for our future real estate needs she will be the

We gave Maki an impossible time frame to find us a new flat. She immediately knew what we needed, and never showed us anything other than what filled most of our requirements. At all times, she was the ultimate professional. Maki had a difficult assignment, and she came through with flying colours. We highly recommend her to anyone needing real estate expertise.

Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?