Sun Kwai Hing Gardens-A 新葵興花園-A

Tammy went above and beyond in helping us find and settle into our new home! Having an electronic lock was one of our top/mandatory requirement but it wasn’t easy to find a suitable lock due the unusual shape of the door. Tammy reached out to a lot of contractors and lock companies and managed to find us a suitable one in the end. This is only one of many examples of her great service and there’s not doubt that she’s the best agent that I’ve worked with so far.

I have worked with Louise before and we went back to her when looking at renewing our lease. I would always recommend her given her professional approach and the experience and guidance she provides.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben