Sereno Verde-9 蝶翠峰-9

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Shirley has been super helpful finding a property that fits my expectation and price negotiation. She has got a proactive attitude, trying to help with all fronts from mortgage to insurance and property maintenance etc. She is a true problem solver. I will recommend her to anyone in need of buying a property.

Ruby responded very quickly to my initial enquiry, which said to me that she was enthusiastic and keen to help. Throughout our search for an apartment, Ruby has provided lots of great advice, she showed us a good range of properties in the areas that we identified as our preference and nothing had been too much trouble for her. Ruby has gone ‘above and beyond’ in her efforts to secure our chosen apartment at a fair rent and then helped to facilitate all of the required administrative details. I’d definitely recommend her to anyone looking for an apartment in Hong Kong.