Lake Silver-5 銀湖‧天峰-5

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Elma, has been respecting all our needs we had from the first visit. She helped us and still is helping for the apartment as the owner does not speak English and certain things are still not fixed. I think she went the extra mile due to our work schedule and language barrier during the relocation. For sure if somebody will ask me I recommend Elma and Okay. Thanks lot for your service

I perceived Jayde as very friendly and professional, while also being remarkably honest and direct, which was incredibly important for me to build the necessary trust. Additionally, she was very responsive—whenever I had any questions, I could always count on a prompt reply. She consistently made me feel like she truly understood what mattered to me. A clear recommendation from my side.