Fok On Garden-Block 2 福安花園-2座

I can not say enough about Tammy and her professionalism and customer focus. She took full ownership of a difficult process and it would not have happened without her. There were significant last minute issues over the weekend with multiple parties involved in getting everything sorted and Tammy took full control. I was out of the country and really depended on her for everything. She worked tirelessly to make all sides happy with the transaction. She really went above and beyond and I was extremely impressed and grateful.

It has been a very pleasant experience working with Miss Shirley Li in finding a rental. Miss Li is an experienced, friendly and honest realtor. Once she identified our needs and interests, she offered many appropriate sites for viewing. During our viewing of properties, she offered much valuable and honest opinion for our consideration. Miss Li is quick in responding to our messages and calls which we deeply appreciated. As this is the first time we rent from a big corporate, the legal procedure was complicated, Miss Li was able to understand our feelings and offered support along the way. Moving is such a dreadful process, but with Miss Li’s great help, the stress has been lightened, and we are truly grateful for that.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.