City One Shatin - Site 7-35 沙田第一城7期-35

Hi Florence, I am thrilled to have the opportunity to write a testimonial for you, a real estate agent who has exceeded all our expectations. From the very beginning of our journey to sell our combined residential flat in Sai Ying Pun, you have demonstrated efficiency, intelligence, out of the box thinking and great customer service, not only making the entire process of selling our apartment easier but actually facilitating the sale. We were impressed with your ability to secure some amazing marketing exposure for our property. You also demonstrated great legal acumen in selling the two combined units. Despite having previously consulted with two law firms who were unable to find a solution, you were able to identify a legal solution that made the sale possible and saved the buyer from having to pay double stamp duty. Your persistence, creativity, and problem-solving skills are truly commendable. Thanks for a job well done.

Flo was assigned to assist my family and me in finding a new home in Hong Kong. As I was coming from the US I had a lot of questions and needs in order to ensure my family would be comfortable and happy. Flo went above and beyond, showing me a wide variety of options over the span of two trips to Hong Kong. She never hesitated, never said no, spent whatever time was necessary and provided lots of local anecdotes and information in the process. She even bonded with my 8 year old boy and gave us a tour of the flower and bird markets in Mong Kok! In summary, we are now happily ensconced in a new flat and Flo made it all possible, right down to setting up our utilities. We couldn’t have asked for a better initial contact in Hong Kong.

Personal service at its best - Jayde Pamuk really promoted the flat when it was on the market and always gave feedback when a potential client viewed the property as well as giving her own personal helpful comments. When a tenant was eventually found, the handover process was extremely efficient. Many thanks to OKAY.com and the highly professional Jayde.