What Our Clients Say...
What Our Clients Say...
We’ve dealt with many property consultants over the past five and a half years in Paris and London and Daniel is streets ahead in terms of professionalism, helpfulness and general enthusiasm. More often than not the client is treated merely as a means to get hold of a fee, we didn't feel this was the case with Daniel and thank him for helping us get started here in Hong Kong.
Senior Manager
4.5 / 5.0
Daniel Sempere Pico
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My existing tenant wanted to break his lease early and I needed to find a new long term tenant to take up the lease of my apartment at relatively short notice […] I emailed all my Hong Kong agent contacts and Daniel made contact with me almost immediately explaining that he may have an interested client. Daniel then liaised promptly and directly with my existing tenant to show his client the flat and, after a short and straightforward negotiation, he successfully rented the apartment for me. This helped […] solve the break issue seamlessly, as well as assisted me to avoid unnecessary vacancy periods which no landlord wants. I also appreciated Daniel’s willingness to meet me and my husband in Discovery Bay to sort out lease formalities and handover deposit cheques. I felt we received an excellent and timely personalized service and I would not hesitate to use or recommend Daniel’s services to my friends.
Senior Manager
4.6 / 5.0
Daniel Sempere Pico
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I was put in touch with Daniel through a mutual friend as I was looking for a new apartment and had given myself roughly a month’s time to move. Daniel was the 3rd broker I contacted but the first to come back to me with options and a planned visit schedule. The places he showed me matched what I was looking for and all my criteria. I greatly appreciated his candour and he did not try to force me into options that were outside of my desired price range (which is one of the most annoying things about searching for apartments in HK). He met me on weekends and his days off to help fit my schedule and showed a genuine happiness to do so the entire time […] He [ ] has actually made looking for an apartment in HK enjoyable.
Senior Manager
4.7 / 5.0
Daniel Sempere Pico
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We were very impressed with Daniel’s conduct and service throughout the whole process - he is definitely in the right job! Daniel was very friendly and professional throughout and also very knowledgeable about the 'in's and out's' of renting in Hong Kong. Not once did we think he was pushing us to view or agree to something we didn't want or understand. If we are looking for another property in HK, we would definitively utilize his services again. I would also refer anyone from HSBC looking for a property to him as I would be confident that they would be well looked after! […]
Senior Manager
4.7 / 5.0
Daniel Sempere Pico
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We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
Senior Manager
4.6 / 5.0
Ruby T Y Suen
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After living in Hong Kong for many years and acquiring multiple properties here, I met Ruby while looking for a specific type of investment property. I wish I had known her from day one. She's smart, understands the market well, works hard and has the ability to bring seller and buyer (or landlord/tenant) together in a charming, yet businesslike way that is simply very effective. I have since recommended her to many others looking for property and have had consistently raving feedback about her performance as a real estate agent. She is one of the best and OKAY.com is lucky to have her!
Senior Manager
4.6 / 5.0
Ruby T Y Suen
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Ruby has helped us find several apartments since we first arrived [in] Hong Kong in 2006. She understands perfectly our needs and always shows us plenty of different locations so we can compare the value we can get for our money. Our last apartment she got us in Bowen Road really ticks all the boxes in terms of our wishes. If we would need to move again, we will definitely use Ruby again as she understands the market and knows what is available.
Senior Manager
4.6 / 5.0
Ruby T Y Suen
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Working with Ruby is always productive and always a pleasure. She quickly understands needs and requirements after a short briefing and then goes into action! She has great market insight and intelligence, and stays in touch with regular updates. I have worked with Ruby on several house/apartment projects and can highly recommend her as a real estate expert in Hong Kong.
Senior Manager
4.8 / 5.0
Ruby T Y Suen
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I've worked with Ruby many times and can say in all honesty you won't find a better agent in HK in my opinion. She is highly informed, experienced, organized and effective. So say all my friends who have also worked with her. I think the key is having her accept you as a client because once she does she puts 100 percent into her work for you.
Senior Manager
4.7 / 5.0
Ruby T Y Suen
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Ruby was the best real estate consultant we could have had; She is so knowledgeable of the Hong Kong market of helped us find and purchase a truely great property!
Senior Manager
4.7 / 5.0
Ruby T Y Suen
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