Very professional and a smooth communicator. Not once there was any time I felt under represented. The viewings were very well organized as well, all around a pleasant experience.
4.8 / 5.0
Mr. Jongbo Chun
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us.
He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent.
When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1.
We would certainly recommend Colin to anyone looking for a home in Hong Kong.