Luk Mei Tsuen 鹿尾村

Shirley was very professional, proactive and patient with me when I was looking for a property to purchase. Still remember she called me up right away after she was assigned to help me. During the phone conversation, she would ask me questions about my criteria, told me what I should be looking for in my case and budget. She then sent me a list of property that we would be viewing within a couple of days. During each viewing, she would tell me what I should be checking, small things that she observed and told me the pros and cons of each property. I’ve learnt a lot of profession tips from Shirley after all the property viewing trips. I really appreciate her sincerity and her help during the entire process.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben

He has been very helpful and professional during the whole process. Very prompt responses to all my questions. I have also really appreciated that he only showed me properties which met all my requirements.