Hatton House 赫頓大廈

“It was an absolute pleasure working with Rosie as she took on the task of finding us our new apartment to lease.  Rosie completely understood the assignment helping us canvass districts, locations and apartment offerings – while keeping our wants and needs top of mind. She was proactive, timely and professional while being down to earth and very practical – a delight to deal with throughout the whole process.  Nothing was ever too much trouble - Rosie is fabulous and has our highest recommendation. Very grateful…”

Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben