Haywood Villa 杏苑山莊

I hope this finds you well. I would like to take the opportunity during this festive season to express my gratitude for your efficient and responsible after sales service that extended months beyond the completion of TA signing, helping to liaise with the tenant who was having difficulties to comply with rental payments in a timely manner. With your persistent efforts you have averted a dire situation for both the landlord and tenant for which I am most grateful. Wishing you a very happy holiday and a bright and fruitful new year and beyond.

My wife and I found Louise to be an excellent agent. She had an in depth knowledge of the areas we were looking at (Clearwater Bay, Sai Kung) and in addition to properties themselves, she was also very well-informed in things like shopping, access to mass transit, etc. Most importantly, she showed the ability to listen to us, to understand what we felt were critical factors, and to shape the search correspondingly, rather than sticking to initial preconceptions that were not entirely on-point. We would be pleased to work with Louise again, if for some unfortunate reason we ever have to move again...

Mary helped us search through countless apartments until my wife and I found the one we truly loved. She is proactive, attentive and very hands-on. Communication with her was always easy. She’s also very accommodating, sincere and genuinely cares about her clients. Even when issues came up with the landlords of the properties we were looking at, Mary handled everything efficiently and made the process completely stress-free. We’ve worked with many agents in Hong Kong over the years, but Mary is by far the best.