Not only is Andrea highly knowledgeable about Hong Kong and the surrounding area, she is personable, patient, caring and made us feel excited about our international move to Hong Kong :)
4.7 / 5.0
Ms. Julie BILLON
Cindy has been helpful from start to finish. She helped us arranged the transfer of our utilities to our new place and helped contact the landlord with small issues. She’s fantastic to work with and a great help in every way. I would definitely recommend and use your company through Cindy in the future.
4.8 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.