I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Gertrude was very detailed oriented and patient with us; from arranging picking us up to really listening to our needs and to communicating with the landlord on everything we needed to change and fix up. She is very professional and after having dealing with many property agents.. she knows her stuff inside and out ! I highly recommend her to everyone whose looking for and apt/house.
4.7 / 5.0
Mr. Stanley Ho Sang SUNG
Although we considered several different property agents in Hong Kong, my husband and I are so glad we went with OKAY.com. Flo was professional, courteous, organized and efficient. She understand what we were looking for, showed persistence when we felt discouraged, and demonstrated excellent intuition by showing us a flat in an area we hadn't even considered. We fell in love and it has become our home. Even after moving in, Flo has kept in touch and provided help for us in every aspect of moving into our place and adjusting to life in HK. We are thrilled and will be recommending Flo to anyone looking for a home in this city.