We were very pleased by Janis' level of service the first time we met when we were looking for flats 2 years ago. Although we ended up finding a flat without an agent, we remembered Janis for her organised and efficient nature. We liked the fact that she was not pushy and listened to our needs when searching for an apartment unlike most agents who tended to waste our time by showing us flats that didn't come close to meeting our requirements. Janis is very professional and upon viewing with her this time around, we were able to sign successfully and quickly with the help of her skills. Thank you Janis for all your hard work, we’re happy in our new flat and very happy to recommend your services to others!
4.7 / 5.0
Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
Josephine was very helpful in terms of understanding our requirements and trying to match them by scouting for many options. I also liked your Company's interface that shows the listing with all details and available photographs. It was easy to shortlist the flats to view through the portal and be able to post comments.