Fortwest 豐榮苑

She was incredibly kind and caring since the very beginning. I really value her meticulosity in double checking every single detail for us. She has been close to us throughout the whole process and we feel we are in good hands.

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Working with Elle was an outstanding experience. She came well prepared with great options and extensive knowledge, anticipated our concerns, addressed, and suggested alternative solutions and made us feel very well looked after throughout our search. She ensured the process ran smoothly from our initial requests to securing our new home, helping us seamlessly complete all the formalities along the way, remaining accessible and helpful with every aspect of moving into our new home.