My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
Daniel Sempere Pico
Daniel turned up punctually and showed us two apartments that he had shortlisted for us, both of which ticked most of our boxes. While we were walking from one building to another, we bumped into some of his previous clients, and the interaction between them demonstrated how well he gets to know his clients and the rapport he develops with them. Daniel is extremely hands on and pays great attention to detail for the duration of your move (not just before you pay his agency fee!). He is extremely responsive (he even volunteered to help us address certain issues over the Chinese New Year holidays), and his enthusiasm made the process much more enjoyable than it otherwise might have been. My wife and I are very selective when it comes to choosing service providers, but we would enthusiastically recommend Daniel (as we have done already to a number of our friends). Daniel's service was up there with the best we've experienced in any field in the 3 1/2 years since we moved to Hong Kong.
4.7 / 5.0
Dorothy was an exceptional agent on every level and I could not have expected more. She went above and beyond throughout the entire process and it was a real pleasure working with her. She is a professional of the highest caliber and I would recommend her to friends and colleagues without hesitation.