We cannot thank Matthieu enough for finding us the perfect place. He paid attention to all our requirements and only showed us apartments that met our criteria. Unlike many agents in Hong Kong, he's thoughtful and patient and didn't rush us at all into making decisions. He was determined to find us a beautiful home and powered through even when some deals didn't work out. It's safe to say that Matthieu goes above and beyond at his job to guarantee smooth client relations. It was an absolute pleasure to work with him and we have already recommended him to all our friends, and we will definitely keep in touch for future moves!
4.5 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
We were really struggling on looking for ideal home until met Shirley. She’s always very responsive and clearly understood our requirements. Everything went quite smoothly and super efficient with Shirley’s help! We even found multiple places we really like! After signing the contract, she still helped us on detail arrangements with landlord and also utility stuff. Really appreciate that we have such a responsible, detail-oriented, and good taste agent like Shirley to lead us to this happy ending.