Professional, fast, has a good grasp of what customer is looking for. Easy to work with and not pushy.
4.9 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Max helped us search and secure two apartments - one in the Mid-Levels, and another one on the South side after our son was born. We love both apartments! She understood our preferences quickly and showed us only the apartments that met our needs. She helped us solve issues with the landlords efficiently both before and after signing the leases. She is professional, patient, and knowledgeable. We highly recommend her and would use her for a third time!