I am very pleased with the agency services from Helena. Helena is professional, efficient and detail-minded; she can also clearly communicated between the landlord and tenant which speed up the negotiations. I certainly would recommend her to my friends who need agency services with their properties.
4.8 / 5.0
Mrs. J. Lee
Having recently moved to Hong Kong, we were slightly apprehensive to begin the property hunt given the anecdotal feedback we had received from friends about a search taking many weeks and the potential poor quality properties we would see. Claire made the entire process very simple, she clearly has a solid understanding of the market as she was able to tailor quality properties to match our specific requirements and budget. Claire also made sure she was flexible and able to accommodate our time slots and took the time to answer all of our questions any time of day (which as first time Hong Kong renters was invaluable). Claire was extremely professional and we are extremely happy with our new property. Thank you Claire.
4.6 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.