Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
柯家如
Gertie was extremely patient with me. She has been working with me trying to find a suitable place for 6+ months. Despite my challenging criteria, she found always new options for me and was flexible with meeting times due to my changing work schedule. She helped me overcome my indecisiveness and finally I found a new home! She was a pleasure to work with! If I should be looking for a place again, I would for sure request her. Thanks again!!!
4.7 / 5.0
Ms. Maxie KRUEGER
廖子穎
Sherry was excellent in understanding exactly what we needed in an apartment. From our very first meeting, she took the time to listen and carefully selected properties that matched our criteria. She is incredibly organized, attentive to details, and always followed up promptly on any questions we had. What stood out most was her friendly yet professional manner—she made the entire process smooth and stress-free. I have already recommended Sherry to friends who are also looking for a home. Simply put, she is amazing!