Fiona was such a great help to us when relocating to HK. From getting a shortlist together, multiple viewings, negotiating with the landlord for the rent of our chosen apartment, to helping us moving and setting up utilities, she was a huge help. We literally could not have done it without her I would not hesitate to recommend Fiona and OKAY.com to anyone in the hunt for an apartment in HK.
4.9 / 5.0
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.