Tsuen Wan Centre - 1 (Kwangchow House) 荃灣中心 - 1 (Kwangchow House)

My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.

I am very satisfied with the service I received. The most valuable part of working with Heike was that she truly listened to my criteria and efficiently narrowed down the options, which saved me considerable time. Rather than simply trying to sell me the most expensive property within my budget, she provided valuable advice focused on maximizing value. Heike not only met but exceeded my expectations—she was highly efficient and a genuine pleasure to work with throughout the entire process.

She really seemed to understand what we were looking for. Professional and enthusiastic.