He was very knowledgeable about the apartments showed and was very helpful to our questions. Made the experience feel seamless and relaxing even though apartment hunting can be stressful at times.
5 / 5.0
Ms. Lilian CHEUNG
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Nicole Freeman
李淑嫻
Shirley is hands-down the best agent we have ever worked with, and I don’t say that lightly. She has exceptional dedication to her craft, and works long hours to ensure her client’s questions are answered – she truly goes above and beyond. Without hesitation, Shirley has always made us feel like a top priority. She is incredibly responsive to all matters ranging from house-hunting to helping us communicate with the Landlord on various issues post-move in. Overall, she has swiftly responded to all our queries and concerns, and is a real joy to work with. I highly recommend Shirley. I’ve already referenced her to my friends, and am happy to refer her to anyone who is looking for a new home. She has an incredible work ethic, goes above and beyond for her clients, and is someone you can trust.