We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
吳櫻珠
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Colin Lew
Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us.
He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent.
When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1.
We would certainly recommend Colin to anyone looking for a home in Hong Kong.