Dorothy provided a great end to end service in us finding suitable accommodation. The engagement started before even we relocated to HK, with her giving us handy tips on what to expect on the ground. The process of inspecting potential sites also went smoothly;Dorothy always providing honest feedback through a customer based lens, and keeping in mind what our requirements were. Equally important was her role as the conduit between ourselves and the property owners at the final stages. All required documents and transactions were recorded and explained in a transparent manner. Her personal touch and insights about living in HK , just made it a really satisfying overall experience. I couldn't recommend her enough.
4.7 / 5.0
Mr. Andre MUDIGDO
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Anil Mohan
Anil is very detailed oriented and spent time to understand my specific needs and my background rather than just showing me whatever apartments available. He also provided many his personal experiences in the area we are looking and helped a lot in the final negotiation with landlord.