Joe is the only estate agent I recommend to people and make a point of passing his number to every person I hear of who is house hunting. The fact that his background straddles both Hong Kong and the UK means he really understands what expats are looking for, so the house hunting process is so much more efficient. He's also super easy to work with and goes beyond the call of duty. He even offered to help me sort out the transfer of the utilities when I moved into my most recent place. I've used Joe on both my moves within HK and he'll be the first person I contact when I need to move again.
4.9 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
She made the whole move very easy and stress free. Especially dealing with the Landlord, negotiating some extras for me and the transfer of utilities.