Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
We have our flat up for sale for quite a while until Shirley came to help. She managed to close out the deal efficiently and at a reasonably good price to our satisfaction. I trust she is an ideal agent anyone would want to have her service in the property market.
4.5 / 5.0
Nina Schulte-Mattler as well as OKAY.com as a whole did a brilliant job finding my first flat in Hong Kong. Nina is a very respectful, attentive and efficient partner. Every single inquiry was answered promptly and clearly. Nina placed me into my new home in less than a week and arranged everything that was needed, prepared the paperwork and explained it to me very comprehensively so I just had to sign and move in! She even got me the flat for a better price, I really didn't expect it! I will definitely be asking for Nina's assistance when I next have to move!