He is very professional and listens to understand our needs, very prompt in responding to our questions and always protect our interests as a tenant. He goes the extra to help us in finding our dream home. Overall a very wonderful experience.
4.9 / 5.0
Mr. Isaac lim
Shirley was very professional, proactive and patient with me when I was looking for a property to purchase.
Still remember she called me up right away after she was assigned to help me. During the phone conversation, she would ask me questions about my criteria, told me what I should be looking for in my case and budget. She then sent me a list of property that we would be viewing within a couple of days. During each viewing, she would tell me what I should be checking, small things that she observed and told me the pros and cons of each property.
I’ve learnt a lot of profession tips from Shirley after all the property viewing trips. I really appreciate her sincerity and her help during the entire process.
4.8 / 5.0
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.