Vincent is a very dedicated agent. He understands what our needs are and he goes to the extra mile to deliver our request and meet the expectations. He has excellent customer service and he is also very patient.
4.9 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Jayde understood our needs from the outset and ensured we secured the property we liked in Wanchai. Her enthusiasm and professionalism made the process as pain free as possible. She communicates clearly about what needs to be done and has a no nonsense approach for getting the paperwork arranged and executed. We would recommend Jayde and OKAY.com to our friends in Hong Kong.